Services

Services

Below is an overview of the services and solutions Hunter Valley IT provides.

Placeholder  Image
899403_utilities
Placeholder  Image
Placeholder  Image

Site Audits.

We can perform a comprehensive network audit of your business, inspecting your network and server setup, highlighting issues that might need rectification and giving you a clear idea of your current environment.

We can compare your operation against industry best practices, taking particular note of security vulnerabilities,  service pack and patch levels.

We pay special attention to backup configuration and operation, server performance monitors and event logs.

The list of what we cover in an audit is simply too large for this page to cover, please call us to discuss.

Maintenance.

Especially good for those customers with no full time IT staff of their own. We visit weekly or monthly to perform a complete checkup on your IT systems.

  • Your servers are inspected against our detailed checklist.
  • Backup logs are checked, selection lists checked and a test data restore performed.
  • Antivirus and Anti spam programs are checked for latest updates, and to ensure client machines are up to date. Your firewall is tested for vulnerabilities. 
  • Your Mail system ‘s health is checked,  mail routing, mailbox sizes and configuration.
  • Any security patches needed that are outstanding are applied , event log errors are gone through and resolved.
  • Any outstanding customer IT issues are attended to.
  • Any hardware or software ordering and licensing is organized.
  • A list of activities performed and items that require further followup are gone through with the customer.

Disaster Recovery Solutions.

We are focused on data integrity and reliability. You probably are as well, as it can be the life blood of your organization.

  • How good are your backups?
  • Are you actually backing up every thing you need?
  • Where would you be if your server crashed tomorrow?
  • Your data might be backed up, but how long would it take to re setup your environment?
  • How much downtime can you afford?

Let us help you ensure these issues are covered with a solution that meets your specific needs. This can involve ensuring everything you need is properly backed up, with systems in place to ensure timely onsite or offsite Disaster Recovery that suits your particular business need.

Network Design.

For upgrades or new installations, we can design, implement and support any changes you may need. Our designs generally center around HP server hardware and Windows Server 2003 and 2008 infrastructures.

We prefer to network with Cisco routers and Cisco or HP Procurve switches. Our technicians experience ranges from small setups for 5 Staff through to clustered email server configurations with 80,000 staff.

Our projects are ran by Prince2 certified Project Managers and no one gets to work on your operating systems who is not Microsoft certified.